You need an account to complete a purchase. However, if you register with us, you can enjoy the following benefits through
your account:
Track your orders and view previous purchases
Request your exchange or return directly from your account
Access your Wish List and generate quote
Save your address and card details so you can shop even more quickly in future
How do I reset my password?
If you have forgotten your password, request a link to reset it or follow the
"Forgotten password?" link on the "Sign in" page.
Do you have free shipping promotions?
From time to time, we do offer free shipping promotions. To receive email updates about our upcoming promotions, sign up to our mailing list. Please note that free shipping will be applied to your order on the payment page.
Can I amend or cancel an item from my order?
Depending on the status of your order, it may be possible to cancel an item or request a different size for an item you have already purchased. Please note, we're unable to add an item to an existing order. If you need to make any amendments to your order, please call our Customer Care Team as soon as possible and we'll see what we can do.
What do I do if I think an item that I purchased from your site is faulty?
Simply email [email protected]and we'll look into this for you. When you get in touch with us, please provide your order number. Please be aware that items which have been damaged as a result of normal wear and tear, by accident, or your own misuse, will not be considered faulty. This does not affect your statutory rights.
What type of payment is supported?
For now, we only support QR Pay / E-Wallet (DuitNow / Grab / Shopee / TnG / Boots / BigPay) & Manual Bank Transfer / Bank In Cash / Cheque. We will be adding more type of payment in the future.
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