Frequently Ask Question

  • Do I need an account to place an order?
    You need an account to complete a purchase. However, if you register with us, you can enjoy the following benefits through your account:
    • Track your orders and view previous purchases
    • Request your exchange or return directly from your account
    • Access your Wish List and generate quote
    • Save your address and card details so you can shop even more quickly in future
  • How do I reset my password?
  • Do you have free shipping promotions?
  • Can I amend or cancel an item from my order?
  • What do I do if I think an item that I purchased from your site is faulty?
  • What type of payment is supported?